Refund & Cancellation Policy

Mayank Career Compass · a service of Mayank Tutorials · Last updated: July 2026

When you get a full refund

If you paid but could not complete the assessment due to a technical failure on our side, or your report was not delivered within 24 hours of submission, message us on WhatsApp at +91 93247 96571 with your registered mobile number — we will either fix and deliver your report or refund the full amount, your choice.

When a refund is not available

Once your personalised report has been generated and delivered, the service is complete and the payment is non-refundable — the report is a digital product created specifically for you. Abandoning the test midway after paying does not qualify for a refund (your progress is saved and you can finish anytime).

Counselling sessions

The counselling session fee (Rs. 2,000) is payable at the center. Rescheduling is free with at least 24 hours’ notice on WhatsApp.

Processing time

Approved refunds are processed to the original payment method via Razorpay within 5–7 working days.

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